At MUSHFA Medi, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you share with us through our services.
1. Information We Collect
We collect personally identifiable information to provide you with the best possible care and service. This may include:
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Medical records
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Demographic details
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Financial and billing information
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Contact information
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Other health-related data
All information is treated with the highest level of confidentiality and stored securely.
2. Patient Privacy
Respecting your privacy is a top priority at MUSHFA Medi. We are committed to maintaining the strictest standards of confidentiality and implementing robust data protection measures.
3. Data Security
We adhere to local data protection laws and take all reasonable steps to safeguard your personal information against unauthorized access, misuse, or loss. However, while we strive to protect your data, please note that no digital transmission or electronic storage system can be guaranteed 100% secure.
Any personal data no longer required will be securely destroyed or anonymized to further protect your privacy.
4. How We Use Your Information
Your personal information may be used for the following purposes:
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Medical Tourism Services: Coordinating medical treatments, appointments, accommodations, and transport.
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Communication: Providing updates, responding to inquiries, and sharing key information related to your journey.
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Payment Processing: Managing payments, verifying transactions, and handling billing.
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Legal Compliance: Meeting our legal and regulatory obligations.
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Marketing (with your consent): Sharing promotional offers and service updates.
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Service Improvements: Analyzing data to enhance user experience and improve our services.
5. Sharing of Personal Information
We may share your personal information with trusted partners when necessary to deliver our services:
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Medical Service Providers: For treatment arrangements and follow-ups.
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Third-Party Providers: For logistics, payment processing, and communication support.
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Legal Authorities: When required by law or legal proceedings.
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Business Transitions: In the event of a merger, acquisition, or asset transfer.
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With Your Consent: For any other specific purpose disclosed and agreed upon.
SMS Consent and Privacy:
Your SMS opt-in data and consent will not be shared with third parties for purposes unrelated to delivering those SMS services. However, we may share this information with third-party vendors solely for the purpose of enabling message delivery.
6. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience on our website. These help us understand usage patterns and tailor our services. You can adjust your cookie preferences via your browser settings.
7. Updates to This Policy
This Privacy Policy may be updated periodically. The “Last Updated” date at the top indicates the most recent version. Please review it regularly to stay informed.
8. Contact Us
For any questions, concerns, or data-related requests, feel free to contact us at:
📧 care@mushfamedi.com
9. Consent
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.